Frequently Asked Questions

Senkavi Technologies is a Chennai-based software development and IT consultancy company. We specialise in building custom software, intelligent automation solutions, and enterprise-grade platforms. With over 10 years of experience and 100+ projects delivered, we serve clients across India and globally in industries including Healthcare, CRM, Finance and Manufacturing.

Our office is located at New No 2, Old No 1, Kamarajar Street, Adhi Nagar, East Tambaram, Chennai, Tamil Nadu 600073, India. We work with clients worldwide and are comfortable with remote and hybrid engagement models.

We have deep expertise in the following industries:

• Healthcare & Life Sciences
• Customer Relationship Management (CRM)
• Finance & Banking
• Manufacturing & Logistics
• Retail & E-commerce
• Education & EdTech

Our solutions are adaptable to any sector that requires robust, scalable software.

Yes, absolutely. We have delivered projects for clients across the globe. Our team is experienced in remote collaboration and we use modern project management and communication tools (Jira, Slack, MS Teams, Zoom) to ensure seamless communication regardless of timezone.

We offer a full spectrum of software development services including:

• Web application development (React, Angular, Node.js, .NET, Java)
• Mobile application development (iOS, Android, React Native)
• API design and development
• Cloud migration and cloud-native development (AWS, Azure)
• Database design and optimisation (SQL Server, PostgreSQL, MongoDB)
• Microsoft Dynamics 365 implementation and customisation

We specialise in intelligent process automation including:

• Robotic Process Automation (RPA) — intelligent automation platforms and third-party tools
• AI-powered workflow automation with machine learning integration
• Document intelligence and OCR-based data extraction
• Business process management (BPM) and orchestration
• Generative AI integration into existing business workflows

Yes. We offer comprehensive post-delivery support packages including 24/7 monitoring, bug fixes, performance optimisation, security updates and feature enhancements. Support agreements are tailored to your needs with clearly defined SLAs (Service Level Agreements). We believe in long-term partnerships, not one-off engagements.

Absolutely. We have hands-on experience integrating AI and ML capabilities into existing applications, including:

• LLM integration (OpenAI, Anthropic, Google Gemini) via API
• Retrieval-Augmented Generation (RAG) pipelines for knowledge management
• Predictive analytics models built on your historical data
• Computer vision for image-based processing and quality control
• Natural Language Processing (NLP) for document classification and sentiment analysis

Every engagement starts with a discovery call where we learn about your business, challenges and goals. From there we:

• Conduct a detailed requirements analysis
• Prepare a Statement of Work (SOW) with scope, timeline and cost
• Once agreed, our team kicks off with architecture design and sprint planning
• You receive regular demos and progress updates throughout

Simply fill out our contact form and we'll get back to you within one business day.

We follow an Agile methodology with 2-week sprints. This means you see working software early and often, can provide feedback throughout the process, and we can adapt to changing requirements quickly. For each sprint, you'll receive a demo, a progress report and a clear plan for the next sprint.

Quality is built into every stage of our process, not bolted on at the end. Our quality assurance approach includes:

• Code reviews and pair programming for critical components
• Automated unit, integration and end-to-end testing
• Performance and load testing before deployment
• Security testing including OWASP vulnerability checks
• User acceptance testing (UAT) with your team before go-live

Every project is assigned a dedicated Project Manager as your single point of contact. You'll receive weekly status reports, have access to our project management board (Jira/Trello), and participate in bi-weekly review calls. We believe in transparency — you're never left wondering about the status of your project.

ThiranAri is our AI-powered recruitment and assessment platform designed for modern enterprises. It enables organisations to seamlessly manage candidate sourcing, conduct secure proctored online tests, and host live video interviews within a single unified system. It is ideal for HR teams looking to reduce time-to-hire, improve candidate matching, and scale their recruitment operations.

SUZHI is a zero-code enterprise application builder that lets business users create fully functional apps — CRM, Sales, Inventory, HR and more — without writing a single line of code. Unlike generic no-code platforms, SUZHI is purpose-built for enterprise requirements, offering:

• Deep customisation without code for complex business logic
• Native integration with existing enterprise systems (ERP, CRM)
• Enterprise-grade security and role-based access control
• On-premise and cloud deployment options

Yes. ThiranAri is designed for seamless integration with existing HRIS and ATS systems. It provides robust APIs to sync candidate data, test results, and interview schedules securely.

Yes. We offer personalised product demonstrations tailored to your industry and use case. Contact us via the form on our website or email contact@senkavitech.com to schedule a demo. For qualifying organisations, we also offer a proof-of-concept (POC) engagement at no cost.

We offer flexible engagement models to suit different project types and budgets:

• Fixed Price: Best for well-defined projects with clear scope and requirements
• Time & Materials: Ideal for exploratory or evolving projects billed by the hour/day
• Dedicated Team: A dedicated team of developers working exclusively on your project on a monthly retainer
• Managed Support: Monthly retainer for ongoing maintenance, monitoring and enhancements

Contact us for a tailored quote — we're happy to recommend the right model for your situation.

Yes. We routinely sign Non-Disclosure Agreements (NDAs) before any detailed discussions about your project. Protecting your confidential information and intellectual property is a cornerstone of how we operate.

For custom software projects, upon receipt of final payment, intellectual property rights in the custom-developed code transfer to you. We retain rights to any pre-existing frameworks, libraries or proprietary components we use, but grant you a perpetual licence to use them as part of your solution. This is clearly spelled out in our Statement of Work.

Our 24/7 support packages include round-the-clock infrastructure monitoring with automated alerts, on-call engineers for critical incidents, guaranteed response times based on severity (P1 issues within 1 hour), regular health reports and proactive maintenance to prevent issues before they arise. SLA terms are defined per contract.

For clients on a support contract, you can raise issues via our shared project management board, email your dedicated project manager, or call our support line. For urgent production issues, we have a direct escalation path. Change requests are assessed, estimated and agreed before work begins.

The fastest way to get answers is to reach out directly. You can:

• 📧 Email us at contact@senkavitech.com
• 📱 Call us on +91 9841564422
• 📋 Fill out the contact form on our website — we respond within one business day

We're always happy to have a no-obligation conversation about your project or requirements.